Grady EMS, the hospital-based emergency care component of Grady Health System, has demonstrated its commitment to public service by providing advanced life support, emergency ambulance services to any citizen or visitor found with the City of Atlanta in Fulton County regardless of social, political or economic status.

Grady has served as the healthcare provider of first resort for the President of the United States and the last safety net for the indigent. This service, which began in 1892 with one horse-drawn ambulance, now staffs more than 350 licensed personnel and maintains a fleet of more than 46 ALS ambulances staffed by double EMT- Intermediate or EMT-I/Paramedic combination transport units.

Grady EMS is one of the largest providers of pre-hospital care in the southeast handling approximately 120,000 requests annually for emergency services dispatched at the appropriate life threatening response level as determined through Emergency Medical Dispatch. Motor vehicle collisions are the most frequently dispatched trauma-related complaint. The most frequently dispatched non-trauma medical complaint is difficulty breathing. See our Coverage Area.

Grady Memorial Hospital serves as the online medical control base station. In addition to maintaining the nationally recognized Marcus Stroke & Neuroscience Center, Grady Burn CenterComprehensive Sickle Cell Center, Diabetes Center, Chest Pain Center, Emergency Psychiatric Evaluation Unit, and the Georgia Poison Center, Grady is the region’s premier level I trauma center.

Thirty percent of all critical trauma patients in Georgia are transported to Grady’s Emergency Department, the busiest ER in Georgia. Grady is affiliated with the Emory University and Morehouse schools of medicine. Full-time medical direction, standing orders and quality assurance is provided by the Emory University School of Medicine, Department of Emergency Medicine.

As a hospital-based, trauma center EMS, Grady’s operational standards must function in compliance with standards as defined by The Joint Commission, the American College of Surgeons, and the Georgia Department of Community Health.

Grady EMS operates a high performance system with units strategically located throughout the city designed to optimize response times. Inter-facility transports are provided by the non-emergency division which handles an additional 20,000 calls annually.

Other services provided include the Bike Response Unit, Critical Incident Stress Management Team, Tactical Support, Critical Care Transport Team, Field Training Officers and Neonatal Transport.

We also operate in six counties outside of Metro Atlanta – see Coverage Area.